Category: Consumer rights

If a business or individual owes you money and won’t pay, or you’re in a dispute over faulty work or an unreturned deposit, the county court’s small claims track is designed to let ordinary people resolve it without a lawyer. This step-by-step guide covers England and Wales. Scotland has its own “simple procedure” and Northern…

Bought something that broke within weeks? Paid for a service that was done badly? The Consumer Rights Act 2015 is the main law protecting you when you buy from a business, and it applies across the UK. Here are the key rights in plain English, and how to use them. Who the Act covers The…