Category: Insurance
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Telling your insurer the truth: the Consumer Insurance (Disclosure and Representations) Act 2012 explained
One of the most painful insurance disputes is when you make a claim and the insurer says: “You didn’t tell us about X when you took out the policy, so we’re not paying.” For consumers, the law that governs this is the Consumer Insurance (Disclosure and Representations) Act 2012, often shortened to CIDRA. It changed…
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How to complain about an insurer and take it to the Financial Ombudsman
Most insurance claims are paid without fuss. When things go wrong, though, it can feel like you are up against a big organisation holding all the cards. You don’t need to pay anyone to complain for you: there is a free, independent route that ends with the Financial Ombudsman Service. Here is how it works,…
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What insurance does a small business actually need?
If you run a small business, insurance can feel like a maze of jargon and sales calls. The good news is that very little of it is actually compulsory. The rest is about working out which risks could seriously hurt your business, and deciding which of those you would rather pass to an insurer. This…